Refund policy

At Bhu Sutra, every piece is made with time, care, and intention.

If your purchase doesn’t feel right to you, you may return it — no questions asked.

30-Day No-Questions-Asked Returns

You may request a return within 30 days of receiving your order, for any reason.

To start a return, contact us at:

📩 pranaam@bhusutra.com

If your return is approved, we will share instructions and the return shipping label.

Return address:

B1004, Raheja Atharva, Sector 109,

Gurgaon – 122017, India

Items sent without requesting a return will not be accepted.

Condition of Items

Returned items should be sent back in reasonable condition.

We understand you may have opened the package or tried the product.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately so we can make it right.

Refunds

Once we receive and inspect your return, we will notify you.

When approved, your refund will be issued to your original payment method within 10 business days.

Banks may take additional time to reflect the amount.

If more than 15 business days have passed since approval, contact us at pranaam@bhusutra.com.